FAQ

Propane

Why must propane cylinders be stored in an upright position?
Propane cylinders have a safety valve that prevents them from bursting in case of a fire. In order for the valve to work properly, the cylinder must be kept in an upright position both during use and storage.

How do I know how much gas is left in a propane cylinder?
You will find out how much gas is left in the cylinder by weighing the cylinder. The cylinder is marked with the cylinder’s own weight, i.e. the tare weight. This is subtracted from the total weight. The difference is the amount of gas remaining in the cylinder. Composite cylinders are transparent, so you will be able to simply see how much gas remains in the cylinder.

How much propane does 1 kW equal?
One kilogramme of propane contains 12.8 kWh of energy. 1 kW is 78.125 g of propane per hour.

Can I keep propane cylinders in outdoor storage during the winter?
Yes, you can. Propane only freezes when the temperature reaches -187 °C.

Where can I exchange the aluminium cylinders?
At any AGA service point selling industrial gases. Find your nearest sales outlet using the Dealer Finder.

Why isn’t there a refundable deposit on propane cylinders?
In accordance with public authority rules and regulations, the ownership of a propane cylinder is transferred in full to the consumer at the point of purchase. There is therefore no refundable deposit on the cylinders and they will not be redeemed. Check the price of propane cylinders with an AGA dealer.

Can I transport propane cylinders in my own car?
You can transport propane cylinders in your car as long as the cylinders are kept in an upright position and they are well secured, for example, with a strap.

Why is propane more expensive in composite cylinders than in steel cylinders?
The purchase price of a composite cylinder is several times that of a steel or aluminium cylinder. In addition, composite cylinders are more expensive to fill and maintain. The higher purchase and maintenance costs are partly included in the price of the actual cylinder and partly in the price of the gas. Composite cylinders have, however, many advantages over steel cylinders: they weigh only about half as much as those made of steel, and they are transparent allowing you to see at a glance how much gas you have left.

Can I store propane underneath the kitchen sink?
Propane cylinders should be primarily stored outdoors, but they may also be stored in other well-ventilated areas.

 

AQVIA®

How can I flavour the carbonated water?
AQVIA flavours are available in soda and cider concentrates. All AQVIA flavours are made from natural ingredients, without artificial sweeteners. You can also make your own drink mixes - Try, for example, a slice of lime, lemon or cucumber. Check the current selection on the AQVIA Drink Concentrates page.

Where can I buy flavours for my AQVIA machine?
Many dealers selling AQVIA carbonated water machines also sell AQVIA flavours. Find your nearest dealer here.

The base plate of the AQVIA PET bottles sometimes comes loose. Is this normal?
That’s the way it’s meant to be. The base plate of the PET bottles is detachable, making the bottles easier to clean.

Can I wash the PET bottles in the dishwasher?
No. If you wash the bottles in the dishwasher, they will lose their shape. PET bottles only withstand temperatures of up to 40 °C, and therefore dishwasher temperatures are too high for them.

Should I add the flavours into the PET bottle before I carbonate the water?
No. The flavours are always added after the water has been carbonated.